Terms & Conditions


These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.  Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy. Our website enables you to purchase orders of certain food and nutritional products (the "Products"). You must be over 18 to purchase products through our website.  We make no claims or representations in relation to the health benefits of our Products and the information provided on our Website is no substitute for professional medical advice. If you are unsure about whether or not to consume any of our Products at any time you are advised to consult your doctor. You agree not to consume our Products if you are pregnant, breastfeeding or have any other medical condition which may affect or demand certain dietary requirements.

Licence to use website
Unless otherwise stated, we or our licensors, own the intellectual property rights in the website and material on the website including but not limited to copyright and associated moral rights, trade marks, get-up, and unregistered rights, goodwill, know-how, software, database rights, and all other intellectual property rights. Subject to the licence below, all these intellectual property rights are exclusively reserved. The Products may feature the intellectual property of third parties which we do not own.  You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.  You must not: (a)reproduce material from this website (including republication on another website); (b)sell, rent or sub-license material from the website; (c)communicate any material from the website to the public; (d)reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e)edit or otherwise modify any material on the website; or (f)redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.  We reserve the right to remove any content we deem inappropriate and to suspend or remove your account in our discretion at our sole discretion.

Placing Orders through our Website
We permit you to place orders of our Products through the website. You agree that you will only place orders for our Products in the capacity of a non-commercial consumer. Your breach of this term shall entitle us to terminate your registration and cancel any pending order. You may be limited to a maximum number of Products per order. All orders placed through our website shall only be fulfilled at our discretion.  Orders placed through our website may be recurring (if opted for) and will be processed every week.
You accept that it is possible that some products may be incorrectly priced at the time of order despite our efforts to avoid this. Where an error results in Products being offered for a lower price than the actual cost we will not be under an obligation to fulfil the order. We will inform you as soon as possible where this is the case to give you the option of confirming the order.  All prices shown are in Pound Sterling (£GBP). Payments are made through our Website electronically. When you pay by credit or debit card you consent to us carrying out certain checks which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information with your bank or credit reference agencies if necessary.  By placing a weekly once every two weeks or monthly order with us you authorise us to set up recurring payment through your debit card, credit card or other means of electronic payment. You can cancel a subscription at any time but must provide us with at least 3 business days notice to cancel any order and at least three business days' notice to amend any order. Cancellations must be made in writing via post or email. Please be aware that the colour and appearance of our Products may differ from how they appear on your screen. The labelling or packaging of the goods you receive may differ from the images of these which you see on our site. When you place an order through us you will receive an acknowledgement email however this does not constitute an acceptance of the order. Our acceptance will be deemed on dispatch of the Products to your specified address and separate orders will be accepted on subsequent dispatch of those Products. Ownership of the Products will pass to you when you have received the Products.

You must inform us of any special requirements for delivery of the Products. By placing an order with us you authorise us to accept the signature of another person should you not be available at the time of delivery. In addition, we will not be liable for failure to deliver the Products within the estimated time. We deliver only to UK mainland addresses. When you receive deliveries from us you must inspect the Products upon delivery and inform us immediately with photographic evidence if any visible damage is found and the Products are faulty. Your statutory rights are not affected.

If you receive notification of an unsuccessful attempted delivery, it is your responsibility to use the details provided to contact the delivery company to arrange re-delivery. If nobody is available to receive the goods, we will use reasonable endeavours to follow any special delivery instructions you have provided.

Our orders are delivered in temperature controlled packaging with ice packs. We do not accept responsibility for the condition of packaging after they leave our premises. Ownership of the packaging will pass to you when you have received the package.

Care is taken to weigh each meal to ensure that Prepp'd provide as accurate nutritional information as possible. However meals are handmade and are open to error. Prepp'd does not guarantee the accuracy of it's nutritional information and the figures provided are meant as a guide only. 

Unless the Products are found to be faulty we will only provide a refund for orders in our discretion. Faulty Products must be returned to us at our registered address below at your own expense.

 Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.  You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.  You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure. You must not use any other person's user ID and password to access our website. If you choose to provide us with personal information you must ensure that this information is accurate in all material respects and must inform us immediately of any change to your personal information. Our treatment of your personal information is governed by our Privacy Policy.

User content
In these terms of use, "your content" means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose. You grant to us a worldwide, irrevocable, perpetual, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights and the right to bring an action for infringement of these rights. You warrant and represent that your content will comply with these terms of use. Your content must not be illegal or unlawful, must not infringe any third party's legal rights and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).  You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website. Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.

Limited warranties
We do not warrant the completeness or accuracy of the information published on this website nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. The website is provided on an 'as is' basis and we reserve the right to suspend the website and our provision of the Services at any time without notice.  To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Where our website contains links to third party websites we make no representation in relation to the content contained on third party websites and you agree to use these websites at your own risk. We will not form part of any agreement or contract with any third party website you visit through our website.

Limitations and exclusions of liability
Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control, including but not limited to industrial action, labour shortage, failure of our suppliers, natural disaster, transport disruption or failure, legislative or governmental intervention, or any other cause beyond our reasonable control ("Force Majeure").  We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. We will not be liable to you in respect of any loss or corruption of any data, database or software. We will not be liable to you in respect of any special, indirect or consequential loss or damage.

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us on a full indemnity basis arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use
Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights
These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire agreement
These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

Law and jurisdiction
These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the exclusive jurisdiction of the courts of England and Wales.

Our details
The full name of our company is D & D Fitness Foods Limited.  We are registered in England and Wales under Companies House registration number 09931694. Our registered address is 11 Pummery Square, Poundbury, Dorchester, Dorset, DT1 3GW. If you have any concerns or complaints you can contact us by email at info@preppd.co.uk